Smart gadgets have become part of our daily lives. Smartphones, tablets and smart wearables such as watches and health trackers have become ubiquitous - but there are increasing numbers of smart home products as well, such as thermostats, TVs, kitchen accessories and many more – smart consumer products are everywhere.
Rachel runs a tech startup that has developed and is starting to manufacture a new smart home device. She has multiple challenges to address before she can begin selling her products to retail. First of all, she knows that today's consumers will expect the product to receive updates to its software and have the capacity to install new features. Another challenge that Rachel is considering is that of recalls: In the past, when a product wasn't working as expected, the manufacturer would have to make a recall and replace the defected products with new ones. Recalls would be a nightmare for a new business like Rachel's since the costs of it are enormous and could potentially kill the company before it has a chance to grow.
To address these challenges, Rachel wants a robust management platform that supports sending over-the-air (OTA) software updates reliably and efficiently. Upswift IoT management platform has been designed and developed to tackle those challenges and provide an all-in-one platform for consumer products manufacturers like Rachel.